This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. When will I receive my tickets? - SeatGeek You should see something to transfer. So you can sell on StubHub or any other way you find. After that, the tickets will be theirs to use with the AXS app. The tickets will be delivered to the buyer automatically. Then when it sells and you are paid, you transfer it using the app. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Tap View to access the barcode and scan in for entry. Review listing information and choose Credit Card for payout. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Privacy Policy. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. My tickets are in The O2 Venue App, what does this mean? The Fox Theater Foundation. After completing the account information, you may buy, sell or manage any seats in your account. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. You also have the option of transferring and listing your tickets for sale prior to the event. It depends. Tickets Not Showing Up In AXS Hello! As an event draws closer, venues generate the barcodes for each ticket. Use of this website signifies your agreement to our. SOLD TICKETS VIA AXS. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Thanks! Your Privacy Choices | Customer service all the way to your seat, 2000-2022 StubHub. If they already have an AXS account set up the tickets will go in their account automatically. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster You may also review your transfers and purchase history at AXS.com. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. This is the QR code you will display upon entering the venue. Flew in for this show. I had read on other threads that sometimes the tickets don't transfer until the day of the event. It depends. Are screenshots of the barcode valid for entry? The event staff will scan this digital barcode to let you and your party into the event. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Its up to you! If you do not currently have an AXS account you will be instructed to create one during your purchase. If you see a Sell button next to your tickets in your account, you can sell them! Click the 'Transfer' button and your guest will receive a notification via . Article. Is there any way to get any assistance? may not be valid. To view your AXS Mobile ID tickets click on your initials in the middle. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. You've been successfully subscribed - thanks! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I have a problem with AXS Tickets Are you having issues? If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Just follow the simple steps to make the tickets officially yours. Bought ticket and then they weren't available from the seller. Transfer Tickets - AXS Help Center So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Show the ticket in the App at the entrance and get them scanned to enter. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. After that, the tickets will be theirs to use with the AXS app. Can anyone help? Trying to sell/transfer HS tickets on AXS Here we are. Use of this website signifies your agreement to our. and our After the switch, you will enter the email address you use to access the community in order to reset your password. I was never able to get ahold of SH again. and our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To login, use the same email address you used when purchasing your tickets. The tickets will be delivered to the buyer automatically. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. I can't see my tickets in the AXS app - AXS Help Centre 2021 Vivid Seats Ltd. All rights reserved. We are changing the way you register and sign-in to the StubHub Community. Your guests will need to create an AXS account to receive tickets. AXS Mobile ID - FAQ - Fox Theater AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Terms of Service | How far in advance can I access my tickets? Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Transferring Tickets. When I sell tickets, do I have to deal with the buyer? AXS Mobile ID tickets are digital and cannot be printed for venue entry. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Stubhub tix not transferred to AXS acct, show is tonight Updated a few days later TL;DR: Call the merchant that issued the tickets. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. SOLD TICKETS VIA AXS MoneySavingExpert Forum Your tickets will no longer be listed for others to buy. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. [deleted] 1 yr. ago. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Tap the gameyou are attending tap View All to see more games. Youll be able to transfer money to your bank from your account on AXS.com. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Click the Sell button next to the event in your AXS Account. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I had flown from TX to NY for this show with my friend. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. From everyone at Vivid Seats, we hope you enjoy your event! Reddit and its partners use cookies and similar technologies to provide you with a better experience. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. I am having trouble "accepting" my Electronic Transfer - Support After completing the account information, you may buy, sell or manage any seats in your account. No, tickets must be scanned through the Rockets App or the AXS App. There is no fee for transferring seats and you are allowed unlimited transfers. may not be valid. AXS | Complaints | Better Business Bureau Profile AXS tickets are delivered to AXS accounts within 24-48 hours of the event . (*If you can't remember your password, tap. Nope. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Never. AXS App FAQ | Crypto.com Arena Did you find it helpful? Can I still use a ticket after I have transferred or shared it with someone else? Site Map | Most mobile transfer tickets will not be immediately available. Why did the venue decide to use AXS Mobile ID? Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. The Rockets App is free to download and available in the App Store or the Google Play Store. Here we are. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Can seats be transferred to someone who doesnt have an AXS account? Tickets Not Showing Up In AXS - StubHub Community AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Stub hub sent my hockey tickets for a las vegas game to axs. The concert is tomorrow. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Reddit and its partners use cookies and similar technologies to provide you with a better experience. The gig has not been cancelled we just chose not to go. Select the tickets to sell, and then set your price and selling options. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Bought tickets for a group? I purchased tickets for a concert back in February. If your friend already has an AXS account, the tickets will be transferred instantaneously. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." OR. Getting tickets in your AXS account : StubHub Create an account to follow your favorite communities and start taking part in conversations. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Yep! We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . If you see a Sell button next to your tickets in your account, you can sell them! AXS handles payment and delivery so buyers and sellers never interact with each other. When your tickets sell, youll receive an email informing you of the sale. For more information, please see our However, we recommend that you transfer tickets to each person attending the event. Transferring AXS tickets to a friend : StubHub For more information, please see our Remember, your friends can always transfer tickets back to you. When I sell tickets, do I have to deal with the buyer? If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. totally rinky dink. | Browse your upcoming events and tap the ticket icon for the game or event you would. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. AXS Mobile ID allows for convenience, flexibility and security. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Here's how it works: Click the Transfer button next to the event in your AXS account. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Select the tickets to transfer and enter the recipient's information. Click the Transfer button next to the event in your AXS account. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Select the tickets to transfer and enter the recipient's information. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. If you do not currently have an AXS account you will be instructed to create one during your purchase. There is no fee for transferring seats and you are allowed unlimited transfers. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. All Rights Reserved. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Click the Sell button next to the event in your AXS Account. AXS handles payment and delivery so buyers and sellers never interact with each other. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Show was postponed from June 2020 to July 2021 due to covid. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Help us improve this article with your feedback. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Sorry we couldn't be helpful. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Theyll just have to create an AXS account to claim their tickets. Also, to make it even more . Click the Transfer button next to the event in your AXS account. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Present the scannable QR code at the door for entry to Toyota Center. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Your guests will need to create an AXS account to receive tickets. If your friend already has an AXS account, the tickets will be transferred instantaneously. Its up to you! Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. it must be some garage shop with three programmers. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Official Tickets and Your Source for Live Entertainment | AXS.com They said they would get in contact with the seller and have the tickets transferred over. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. I tried calling axs.nobody was home. | Official Tickets and Your Source for Live Entertainment | AXS.com Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Bought tickets for a group? Lindsay is the author of this solution article. Select the seats you would like to send. Yep! How do I transfer AXS Mobile ID? How do I accept and access mobile transfer tickets? - SeatGeek I purchased tickets for a concert back in February. Does anyone know how to do it through axs?? There has to be some way, right. Usually there is a waiting period of a few weeks. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Browse your upcoming events and tap the ticket icon for the one you would like to sell. You will enter your community username and new password and done! All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Use the same email you use on StubHub. On the Review page, click the List Tickets button to finish. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Third-Party Resale Tickets: Everything You Need to Know. Nope. At this point, you should see your tickets in the MLB Ballpark app. Otherwise you have until your friend creates an account to cancel the transfer. Transfer tickets to friends (for select events). Even if you call within 48 hours of your event, you will probably get no help at all. i will not book anything on stub hub as a result. Press question mark to learn the rest of the keyboard shortcuts. Yes No Still Need Help? I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. On the review page, click the Transfer button to send the tickets. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Help us improve this article with your feedback. They assured me that the tickets would be transfered once they got ahold of the seller. Customer service all the way to your seat, 2000-2022 StubHub. If you already have an AXS account, the tickets will be transferred to your account automatically. When listing tickets, you decide how long your listing will be available for others to buy. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Select the tickets to transfer and enter the recipients information. If available, youll see the option to get tickets with AXS Official Resale on the event page. On the review page, click the Transfer button to send the tickets. Use the same email you use on StubHub. Sign into your AXS Account and click Listings. Enjoy the event! Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time?
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