They said that everything was already discussed and I should just sign what was discussed. Who's crazy enough to start this website? 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. 7. Absolutely incredible!!! seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Thank you for bringing this to our attention. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. I bought c300 Benz and I love it. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Very responsive!! Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Now please pay attention to this the fraudulent actions kick in!! Ally bank gave me the reference number. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. Little did I know, for him, it was a phone call away! If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Very informative. I drove far to get the vehicle I wanted. Price of the car is $14,966. They did not have the car I requested online available. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram My owners would have either fired him or fired me for not firing him the way he acted on the phone. Beware! He said, he cant. Buy at your own risk!! Grace told me to contact Mike ASAP so I did. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Directions. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Customer service horrible suppose to refund me for oil change haven't got back with me. GoooooooooooooooooooooooooooooooDdddffff. Corporate Advocacy Program: How to repair your business reputation. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! 1. if you can, stay away from these frauds! Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Why Ripoff Report will not release author information! The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. He spent 75% of the time i was there with me. Merlex gave me a great experience. It looked brand new being a used car and all of the customer service reps handled me very well. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. DO NOT PURCHASE A CAR FROM HERE! Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. I said I want to return car. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. There I was told that car needed a new engine! Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! I submitted an application to police. I was told the truck "was in the shop" to get a sun roof motor replaced. YOU HAVE BEEN WARNED! Corporate Advocacy Business Remediation and Customer Satisfaction Program. Purchased 2015 ******** **** ***** July13 2020 during COVID. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Please DO NOT patronize this business. Great deal, I thought. BBB Business Profiles may not be reproduced for sales or promotional purposes. All Dealer Home Services must comply with state or local ordinances. Was told I signed sold as is and that I didnt purchase warranty. Ripoff Report has an exclusive license to this report. Confirmed my appointment a bit before noon. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Uncover why Merlex Auto Group is the best company for you. 40 minutes later I completed a fiancial form. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Bait and switch tactics, not one car pictured I was interested in was available. Also I defined that in 2017, the car was involved in an accident. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Communicates outside of dealer hours!! ONCE AGAIN, DO NOT BUY A CAR FROM HERE! The sals person was nice but this dealership runs some kind of scam. She indicated she would get with him to check the status. The case status is Other. Error in sending request, please try again. I will never ever go back to Merlex Auto group. The manager Walter prepared Purchase Documents set. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Great deal done. Experience the car via video chat and ask the dealer any questions you may have. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Who's crazy enough to start this website? Used Cars for Sale. Copyright 1997-2023 Ripoff Report. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. JULIAN TOOK VERY GOOD CARE OF ME. BEAUTIFUL CAR WITH LOW MILES! The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. I was very scared that they will frighten my daughter and neighbors. Merlex Auto Group. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. I spoke with substitute manager for that day Ray Kandahari. Has your experience with this business or person been good? Reviews. If I could give this business zero starts, I would. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. 1 mile away. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. This is the best way to manage and repair your business reputation. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Directions. I returned home by my car. N/A. United States. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. Trash. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. BBB Business Profiles generally cover a three-year reporting period. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Corporate Advocacy Program: How to repair your business reputation. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Very unorganized and fake professional. 185 were here. That's the way you make sales and retain satisfied customers!!!!! Copyright 1997-2023, Ripoff Report. 3.7. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. Than hung up on me. 2 DAYS AGO! Called/ texted Merlex to inform them and see what they can do. Some of the employees are rude and not helpful. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. 235 Reviews. Established in 2014. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. This rating includes all dealership reviews, with more weight given to recent reviews. The cherry on top is the wash and detail they provide as you are preparing your paper work. Dealer said they would call back when the car was back, and never called back. I have text messages as proof!! which was weird because I dropped of the car. I asked to provide me with absent pages in my Purchase Documents set. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Unlawful and unprofessional. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Specialties: High End Used Car Sales. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. Copyright 1997-2023, Ripoff Report. After that call, employee Sid gave me Bill of Sale. I said I was not pleased but sh-t happens. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Merlex - the masters of bait and switch. we have that vehicle on the lot and come and talk to Jessie. 1105 N GLEBE RD, ARLINGTON, VA 22201. So now Im paying for car thats just parked! He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. The police officer asked "how? Merlex needs to apply this principle!!!! We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. They gave me a different one that needed new Brakes and tires. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Bought a range rover. Dont click on those slick Ads! He replied "just let me know what the issue is and my mechanic will take care of it." They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. Sadly, the first salesperson advised me that the vehicle was sold the next day. Its HIS car, not mine. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! From this document I defined the total selling price for the car. It's been a month I still can't get my tag. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. 6. 1105 N Glebe Rd, Arlington, Virginia 22201. Find more than 112,707 complaints| Ripoff Report I was scared that they will break my doors, windows and home stuff. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. I was looking for a pre owned vehicle with low mileage. 1492 customer reviews of Merlex Auto Group. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Court documents are not available for this case. Employer est. I highly suggest, next time you spend over $10, you get yourself a keeper. Jason and Walter treated me with kindness and respect. They have the best inventory of lux cars. Also he said that the total due is about $27,000. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. We're all concerned about COVID-19. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. Specialties: High End Used Car Sales. This profile is powered by Birdeye. 3.7. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble.
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