Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. Aritzia Return Policy - Clear Expectations on their Policy [2023] Insider info on sales, new arrivals and more good stuff. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. Box 500 Station A Toronto, ON Canada, M5W 1E6. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Aritzia Inc - Aritzia Reports Financial Results for Third Quarter ended Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. Hey! Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. to colleagues, clients or customers, or inquire about In an email to CTV News, the company's senior director of communications said the . It can take up to 14 days to receive and have your return processed onto your original method of payment. It looks like youre not in the USA. Aritzia Provides Business Update on COVID-19 - PR Newswire The company said it would be offering free shipping and free returns on online orders in the meantime. Starting May 11, Aritzia Community Sponsor Packages will be available for registration on Aritzia.com. Warm wishes and happy holidays to you and yours. Follow the steps below to complete online returns for online purchases. See, Click to View our Accessibility Statement. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. Let's continue to take care of each other," continued Mr. Hill. Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. Until then, well be right here online and at your service. Aritzia has also enjoyed well-deserved celebrity hype: The Super Puff puffer jacket, which was first released in 2018, has been worn by Ariana Grande, Kendall Jenner, Hailey Bieber, and Margot Robbie, catapulting it to fashion icon status. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. In sum, they areexecuting extremely well across every key element and have been able to meet the customer where she wanted and expected to be, in this Covid marketplace.. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Management of COVID-19 vaccine administration errors and - Alberta The Company designs apparel and accessories for its collection of exclusive brands. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. That compares with it generating $226.2 million in e . Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. Steady, now. "Our goal is to do our part for the global well-being. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Retail sales exceeded expectations in the U.S. rights reserved. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. "Y'all are a multimillion dollar company. Aritzia Inc - Aritzia Provides Business Update on COVID-19 While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. Copyright 2023 CNW Group Ltd. All Rights Reserved. FAQs - Women's Fashion Boutique | Aritzia CA Aritzia has a pretty strict (and somewhat unique) exchange policy. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . Aritzia Exchange Policy. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. Aritzia store in Metro Vancouver closed over potential COVID-19 Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. If you checked out while signed into your Aritzia account, no postage fee will be deducted. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Lets continue to take care of each other. While successful in keeping its team intact, the move received mixed reviews from its online community. Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. As soon as your return is complete, we'll e-mail you and let you know. For more details about our return and exchange policy, see. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. The dynamic nature of this situation means that things are always changing. "Our goal is to do our part for the global well-being. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. A Cisioncompany. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. Click to View our Accessibility Statement. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. As part of the Aritzia Community Care Program (Aritzia invested $10 million into the program), the brand gifted 10,000 U.S. frontline healthcare workers fighting COVID-19 with custom clothing packages. We are not able to offer exchanges online. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. Everything were doing is with input from people throughout the Aritzia team. It beat expectations as it reported a net loss of $26.5 million for the first quarter ended May 31, down from a net income of $16.2 million in the same quarter last year, which ended June 2, 2019. Aritzia Refund Policy. On this page youll find store info, shipping info, and all the As to your most pressing Qs. To you, our loyal clients, thank you for your continued support and trust. Once signed into your account, access your. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. We are the place to shop right now in the United States, Hill noted. It says customers will still be able to continue shopping through the company's website for the time being. After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. TnAction Spring 23 just launched. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Let's continue to take care of each other," continued Mr. Hill. By Mar. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. You can pick it up as soon as the store reopens. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. VANCOUVER, B.C. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Aritzia CEO warns of profit hit despite few supply disruptions amid Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Where impact and internal change are concerned, its an ever-evolving process. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. Thank you for supporting us, so we can support our people. Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. I write about retail, fashion and beauty. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. Don't worry, you can unsubscribe from our mailing list at any time. The sale typically takes place on Labour Day weekend. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within..
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