There's no shortage of reasons you may need to contact customer support. Press 2 for Ticket and reservation. Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Turkish Airlines through one of their alternative channels: Turkish Airlines (like most airlines) employs a certain number of staff in its call centers sufficient to serve customers under standard conditions. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. The refund may take up to 7 days (credit cards) or up to 20 days (cash or check). Including its domestic operations, the carrier flies to about 320 destinations, largely in Europe, but also in Africa, the Asia/Pacific region, the Middle East, and North America. When I was buying card it said it was flexibile and now it is saing I can only get 84e of taxes..Looking forward to hear from you, Kristina Ivanovic. A: Turkish Airlines website and mobile app allow to make bookings for up to 9 passengers. Contacting the Turkish Airlines Lost and Found Office Made Easy With DoNotPay. If you search the FAQ and don't find anything related to what you need, you can still get in touch via social media, phone calls, or a feedback form. Im used to having to put up a fight whenever I call any airline customer service, but when I called customer care and was connected within minutes. Open your web browser and sign up for DoNotPay. Try typing talk to human, live agent, or something similar to tell the chatbot that your problem requires contact with a real person. A: To contact Turkish Airlines call center in Canada call the phone number 1 800 874 8875 (Toronto) or +1 514 935 0849 (Montreal). Turkish Airlines customer care centers located in other countries are usually operating from 9 am to 5 pm weekdays and are closed on weekends and public holidays. Languages English, Arabic, French, German, Italian, Russian, Spanish, Turkish Age Rating 4+ Copyright 2023 Turkish Airlines Price Free Developer Website App Support DoNotPay can help with a variety of things! A: To contact Turkish Airlines call center in the United Kingdom call the phone number 0044 203 991 1993 (London office) or 0844 800 6666 (London Heathrow airport, Manchester, Birmingham, Edinburgh offices). Visit Turkish Airlines Managing your XCover Protection Where are my XCover Protection documents? Turkish Airlines doesnt provide a separate phone number for Miles and Smiles program members. Currently, Turkish Airlines does not provide support via live chat (online chat on the website). 520 Its a method we recommend if your issue is particularly urgent. You can also get in touch with someone at Turkish airlines via their social media pages like, You can also drop an email to web customer@thy.com. February 6, 2023 Los Angeles international airport (LAX) arriving 18:25 Tuesday February 7 at Istanbul (Turkey) and then continuing connection to other Turkish Airlines flight TK 760 to Dubai (1 hour 30 min layover) and Hello. The agent (a guy) from Nepal branch office was so terrible, not helpful and even rude. A: According to our tests, the average wait time for the Turkish Airlines call center was above 15 minutes (morning and early afternoon) and up to 50 minutes (late afternoon and evening). All rights reserved. Turkish Airlines notifies customers about any flight delays, cancellations, or flight diversions via message or call. A: If you need to make flight changes, you can do it online by visiting the Manage Booking page. M F Gogan, I have flight in 45 days on 2d January. However, if you encounter a problem, you will most likely need assistance from the customer care team. Please can I have the email address . Not only in Turkey, but all over the world when traveling abroad. A: No. Disclaimer: Flycoair is an independent travel portal with no third party association. You can find detailed information on all our services, including baggage allowance, online services and feedback, as well as passengers' most frequently asked questions, at the Turkish Airlines Help Center. The ticket sales office here said they cannot refund because in their system the credit card I paid with is different from the one I have. Submit a complaint to Turkish Airlines and receive as much as 600 per passenger. Reporting your missing item on short notice is crucial because: Dont want to waste time talking to customer service representatives or filling out unnecessarily long forms? It also generates standardized legal documents and gets them notarized or faxed with zero fuss! Madrid Adolfo Suarez Madrid-Barajas Airport. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. To find your trip, browse to www.Turkish .com website. STEP 3: Provide your flight details as well as the reason why you want to get a refund for your flight. Trk Hava Yollari AO engages in the provision of domestic and international air transport and cargo services. You can press one to select English and then follow IVR. On Aprli **, ****, I traveled on Turkish Airlines, flight number TK * Skopje. They are probably sleeping now ? Travelers report that the Turkish Airlines helpline in the UK (+44 0844 800 66 66 / +44 0203 991 1993) has much shorter wait times sometimes just a few minutes. Traveling can be stressful enough, and sometimes you may have questions or concerns that you need a little reassurance about. The same Turkish Airlines flight costs 30,000 Turkish. Here are a few of the most commonly used services at DoNotPay. Call Turkish Airlines Reservations at +90 212 444 0 849. 34149 Havaalan, Cad. Houston George Bush Intercontinental Airport, milanocustomer@thy.com / customer.it@thy.com / roma.biglietteria@thy.com, cunticketsales@thy.com / mexticketsales@thy.com, sinops@thy.com / reservations.sin@thy.com / sales.sin@thy.com, customer.za@thy.com / cptreservations@thy.com / dursales@thy.com / jnbreservations@thy.com / corporatehelpdesk.za@thy.com / jnbbag@thy.com, sales.bcn@thy.com / madsales@thy.com / info.vlc@thy.com, customer.tw@thy.com / tpelostfound@thy.com, bkkairport@thy.com / bkkops@thy.com / bkkreservation@thy.com / hktops@thy.com / hktairport@thy.com, auhsales@thy.com / auhsales@thy.com / sales@turkishairlines.ae, bhx.sales@thy.com / infolondon@thy.com / refundlondon@thy.com / man-info@thy.com, sales.atl@thy.com / bosops@thy.com / bostonreservation@thy.com / reservation.lax@thy.com / iah.ticketing@thy.com / miacustomer@thy.com / miasales@thy.com / nyc.ticketing@thy.com / info.nyc@thy.com / info.sfo@thy.com / iadsales@thy.com / iadbag@thy.com, hanops@thy.com / hansales@thy.com / sgnops@thy.com. Refund service is also available with Turkish Airlines in case of flight cancellation or delay. Late hours on weekends can increase the chance for your call to be answered promptly. This month I booked flights through their website and 2 days after they changed the schedule and then after a week they canceled one of my flights. Dear Sir, I booked my ticket to the US for the 18th of this month, and i had a Spotnik V corona vaccine, Can I still travel after the new proclamation ? I wanted a refund on my flight from Dalaman to Istanbul. Very polly service. First, you need to cancel your flight by logging in to Manage Booking section of the website. Harassment and Mistreatment by Turkish Airlines at Istanbul, Turkey refusing our travel to Dubai, UEA to attend very important business meeting at MEDLAB Conference for promotion of US Made in UEA and Middle East and forcing us to return back to Los Angeles on the same day Turkish Airlines has resolved 15 complaints. The same goes for some call centers in other countries - for example Beijing, China (86 10 6453 0355), Kuala Lumpur, Malaysia (60 3 2053 18 99), Abu Dhabi, UAE (971 2 5755611), Los Angeles, USA (1-800-874-8875) are also open 24 hours. You can easily find the answers to all your questions here. How do I change flights? 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Pl note that my son booked our two tickets from Dubai from his Credit Card travelling from Karachi to Birmingham UK. If you hate dealing with airlines customer care, consider using a travel agent to book your flights. How do I book this service? Turkish Airlines has a supportive team of people who provides the proper assistance to the people about the various services they provide. Due my coronavirus situation I am not able to travel from Podgorica Istanbul New York and backwards. The best time to call Turkish Airlines is early in the morning (4 am 7am). We can get you in touch with supportand help you skip that long wait by staying on hold for you. No one is helping to get my refund. Steps to contact Turkish Airlines to change flight: Dial Turkish Airline customer service number +1-802-430-6211(24*7 Toll-free) or 1 800 874 8875. Here I am in Istanbul airport trying to get a refund. ). And everyone coming from every possible corner of the world prefers traveling by Turkish because it . Top Turkish Airlines Employees Bilal Eki CEO and Member of the Board. For check-in & baggage, press 3. What Is LugLess? There, you'll find answers and solutions to curiosities such as: You'll even find a search tab at the top of the page to make sifting through all of the questions as easy as possible. You may find yourself talking to a bot at the beginning, but there is also a real operator waiting on the other side to help customers solve non-obvious issues. Turkish Airlines Size 245.8 MB Category Travel Compatibility iPhone Requires iOS 10.0 or later. I called their official customer service (0090850 333 0 849) which is in Turkey and I know the charges may be a little high, but believe me within 10 minutes they arranged a full refund (for all of my flights even though only 1 was canceled). Please note that the complete passenger list must be finalized 30 days before the flight. Weve found that some times are certainly better than others: Turkish Airlines call center wait times may be frustratingly long. Good travel agents have air teams behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections. How do I get a refund from Turkish Airlines? Dear sir of madam,
If you are already at the airport, you can head into the Turkish Airlines Lounge and ask the airlines representative for help. Address: Tayakadn District Terminal Street No.1 Arnavutky / Istanbul. With due respect I would like to report a serious incident History of the Event. I am trying to contact Karachi Office. Reach Turkish Airlines Customer Service the Easy Way. Jerozolimskie 123A, Warsaw / Phone: Old Airport Road, Crowne Plaza, The Business Park, Building E, Doha / Phone: Turkish Airlines Inc., Prince Saud Al-Faisal St., Al-Rawdah Dist, Castello Building, Jeddah / Phone: Turkish Airlines Inc., Al Rasaifah, Ar Rusayfah, Mecca / Phone: Turkish Airlines Inc., Abubakur Al-Seddiq Street (Sultanah), Islamic University Goth Plaza, Medina / Phone: Turkish Airlines Inc., 54 Melrose Boulevard, 4th Floor, Melrose Arch, Johannesburg / Phone: Turkish Airlines Inc., 67/A, Gregorys Road, Colombo 7, Sri Lanka / Phone: Turkish Airlines Inc., Rm. You can use DoNotPay to contact customer service at any company. It's one of the largest mainline carriers in the world and occasionally you may run into a situation where you need assistance. Join over 110,000 travelers and save up to 80% on your next airline ticket its free!