Please am stucked ,I need immediate help. now it works! I found a hair rubber band that had gotten lodged under the roller pins. E09A88GA Chip Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels. Then leave it in the middle of the bar. leslie lindop. The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the. Follow these steps to remove and then reinstall the cartridges. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". I hope this helps! Plug in the unit and turn it on. This page requires Javascript. With the printer turned on, disconnect the power cord from the printer. This chip drives the printhead to print. See your browser's documentation for specific instructions. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. Was this answer helpful? Ink tank printers: If the carriage latch is secured, do not press down on it. Theres an infamous issue with HP ink printers that many users frequently encounter throughout the life of their device. I have the same issue with my HP Deskjet 2050 kindly assist!!! Use the following steps to perform a reset. As the carriage tried to move ( producing the grinding noise) unplug the power cord of the printer, now try to move the carriage by hand and if you can, move it all the way to the left and then back into the middle of the printer. Yes No Score 1 John Miller @johnmiller Rep: 1 1 Gently pull the paper out of the rollers. I also have this problem, and although I can see what is causing it I dont know how to fix it. If you continue to shove it in, it will drive the sheet into the rollers. I cannot get the ink carriage to move more than about a half inch. However, they also work on other models that have LED control panels. You have to set the printer to print a document. Officejet Pro 8013 How to make generic ink cartridges work on HP printer? Required fields are marked *. It moves to and fro in its path, transferring ink into the paper youre printing. lornasbnb. HP 3070A said I had a paper jam but it wasnt that at all - one of the cartridges was a fraction higher than the others, actually the blue one. HP can identify most HP products and recommend possible solutions. I have an HP officejet Pro 9015 and cartridge is stuck on the right side. @melissajane09. Plugin its Power cord and then press the Power button to turn on the device. No jams. Service or replace your HP product if the issue persists after completing all the preceding steps. saradominomccaslin, Still unable to manually move the carriage, Aug 10, 2019 by If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers! There are NO paper jams, even though that's the error I receive. Realign the paper correctly and adjust the Input Tray accordingly. I don't know where it came from so I don't know where to re install it. . how to physically move the cartridge at the center? How to remove parts on HP Officejet 6978, 6962 Printhead, Board, Timing, Carriage, Tray, Screen 6958 303 Electronics 17K subscribers Subscribe 128K views 3 years ago #printers If you are. My lexmark 63 carriage is stuck & empty. What to do if your printer prints blank pages? This page requires Javascript. The Virtual Agent is currently unavailable. CR Printhead CarriageTiming Encoder Scale Strip B6P40 for HP OfficeJetToo many compatible printer models to list here. Or .. gorilla glue it as neatly as you possibly can. While checking why this is so I tried to remove the color cartridge and while doing so a plastic lever like with spring falls off. Thank you. Whether the printer is powered on or powered off, the carriage cannot be moved manually, not even with significant force. Try to print a self-test report. You might need a flashlight to illuminate areas for proper viewing. Does your print carriage stuck on the right of the printer (service station)? Unplug it and try to leave it in an off state for a few minutes. Ask the community. Hold the cartridge so that the nozzles face down and the contacts face toward the carriage. I loved my HPs but after buying two that quit within the first year I switched to Canon. Aug 23, 2018 by Magic!?! The company has focused on working with businesses of different sizes, from Fortune 500 companies to entrepreneurial starters, to develop custom ink, spanning from printer ink to stamp ink, re-entry ink, indelible ink, redaction ink, invisible ink, and more. We repair DTF, DTG, and sublimation printers too! Donate your printer to us! Modify your browser's settings to allow Javascript to execute. Hello Etan! The following improvement Support Arm Assembly HP B6P40 Printhead OfficeJet Pro 8022 8025 8028 8035. If the problem is still there, proceed to the next solution. I have an Epson workforce 520 just because! @rosacampos. The error message shows "Paper Jam. How do you get the cartridges to move? Free 2nd Day Shipping on orders above $50. Follow the steps in this video to clear any paper jams and ensure the carriage is free to move. hello Some features of the tool may not be available at this time. Press the Power button () to turn the product on again. I called HP and spoke to someone, she tried different things and couldnt make it work. It may be that the plastic gear gets wore or stuck in one spot if not used regularly. Even if it is not the same printer there maybe something like it with this one. @lizabeth207, Aug 8, 2020 by @fatynfauzie. @lancebrath91787. Officejet Pro 8012 Jul 22, 2020 by Find many great new & used options and get the best deals for HP OfficeJet Pro 8600 Plus All-In-One InkJet Printer-No Print Head- Read at the best online prices at eBay! Pull out the Paper Tray and load it with clean, white paper. The Print Report menu displays, and then the product prints a self-test report. This problem is not always at the fault of the power supply. There is no papers jam, no little pieces. They might have multiple options to help you with this. Disconnect the power cord from the electrical outlet. It should move freely, if it does not it is damaged. Push down the latch on the top of the duplexer, and then lower its cover. I have extra ink cartridges so would love to fix the printer and keep using until my ink drys up! -, Include keywords along with product name. Insert your hand into the Ink Cartridge Access Area and then move the Carriage manually. the cartridges are on the left and i cannot move it to the middle or right. Copyright 2023 HP Development Company, L.P. 'Clear carriage jam and press OK to continue'. Julie Post. Yes No Score 4 Add a comment Martin D Rep: 549 3 3 Posted: Jul 31, 2016 Options Follow the steps in this video to clear any paper jams and ensure the carriage is free to move.For other helpful videos, go to https://www.youtube.com/bchtechnologiesFor printer repair: Visit us: BCH Technologies, 506 Radar Road, Suite B, Greensboro, NC 27410. Open the carriage access door, clear any paper jam or obstruction and select OK ." Open the carriage access door. Check if the paper feeds. Repair manuals for printers of many makes and models. If the cartridge moves, unplug the printer and try to move the cartridge manually to the left and back into the middle if you can. Luckily, before I did too much damage I saw there was a small access to the cartridges directly above them in the printer frame. Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Finally, turn the printer on and see if it works. Because regardless if you print regularly or seldom, youll most likely experience a stalled printer cartridge cradle sooner or later. As recommended, I moved it physically into the middle and now it is working again. Doing so might damage the printer. Please let us know what happens. Officejet Pro 8011 BCH Technologies. Solution one: Turn the All-in-One off and on again Follow these steps to turn the product on, and then off again, to reset the print mechanism. Take out the toner/cartridges Wait 30 sec Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector) Insert the toner/cartridges back into the printer Was this answer helpful? but I've printed no more than 100 pages and frankly if this is HP quality it will be the last HP printer I buy. Chapters:00:00 Introduction00:21 Clear any paper jams03:21 Make sure the carriage can move freely05:10 Make sure the ink cartridges are inserted correctly06:. Fits most Epson models. Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to . I went ahead and cleaned the print heads just for the sake. . Thank you for participating in the HP Community -- People who own, use, and . that many users frequently encounter throughout the life of their device. Cartridge latch for the tri-color cartridge, Cartridge latch for the black, photo, and gray photo cartridges. If the paper tears while you are removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. Detach the Power cord from the back of your Canon printer while the device is still on. Trying to clear a paper jam from the front of the product can damage the print mechanism. Rebecca Kaylor, Milly Founded in 2011, the company transforms how people and businesses refill their printers through innovative technology solutions. Having it to support existing signout flows. Your email address will not be published. That was something, I was desperately looking for, thankfully I found this at the right time. Inside that black piece there are grooves that help connect it to the rod so it has a surface to turn the gear around the rod. , If you own an Epson printer with a scanner, you might have encountered various errors while trying t If you are printing labels, see if any are missing from the label sheet. How to fix & put in ink cartridge ? Conduct a test print. Flo Taylor, Dante LaVey Once this happens, the printer takes in multiple pages resulting in jams. please suggest. "The print carriage cannot move" BCH BCH Paper Feed Gear (PFG) for HP 8000 Series - Fix HP OfficeJet Pro 8012 8025. I still don't get it but it worked. The printer continuously displays a blue screen with a DB155568 message and indicating to press the ON/OFF button. Neva Crawford, lizabeth207 When an Ink Cartridge Carriage is stalled, How to Fix an HP Printer Cartridge Cradle that's stuck, Compare and Shop for HP 920xl Compatible Ink Cartridges, Compare and Shop for Compatible HP Printer Ink Cartridges, Find cheapest HP 920xl remanufactured ink cartridge combo pack, Find cheapest HP 61 remanufactured ink cartridges. I dont see a paper jam. 14th St. The product is updated (Version 2) based on our popular version one. Vanita Khan, update I got it fixed.. i used a marker and applied force. Fixed via another post from another source: Turn the printer off, open the lid and turn the printer on. If the carriage is not locked in place, move it to each side, removing any obstructions blocking its path. Check that you have the proper cartridge and that it firmly installed. The print cartridge carriage is stalled error message appears. Anything I can do to adjust this? Can you tell me a little more about the small white dial that you turned? Press down on the cartridge snaps into place. Wait 15 seconds. The troubleshooting methods are proven effective on the HP Officejet Pro 8600 ink and HP Photosmart 5520 cartridges. Press the buttons on each side of the duplexer, and then pull it toward you. @mikaellabrodeth. If you have been lucky enough to evade this problem until now, its not a cause for relief. Put them on top of a clean paper to avoid potential leaks. Please wait while we gather your contact options. Aug 18, 2022 by If it is, however, youll need to replace the tray with a new one. Also, move the Carriage to the right if its held in the center. Jan 3, 2020 by Fix the "Close Tray, the paper tray is open" problem after missing a leg on the HP inkjet computer main paper tray loading cassette.EASY INSTALLATION. Supercharge the office with affordable color and fast two-sided performance. Save paper and conserve resourcesconsume up to . My Canon mx492 had the same problem and turning the gear (white dial) worked for me. Dec 19, 2017 by HP's Virtual Agent can help troubleshoot issues with your PC or printer. The cartridges are all the way to the right and will not move to where I can take them out or check them. Send the printer for repair! Check Paper and Check Cartridge lights start flashing. The troubleshooting methods are proven effective on the. Examples of a cartridge access door Make sure the carriage is not obstructed by gently sliding the carriage side to side. Here are some easy and quick fixes you can try: Fix 1: Turn the printer off and let it cool down for 60 seconds. By using this site, you accept the . Make sure the carriage is not obstructed by gently sliding the carriage side to side. There is no papers jam, no little pieces. (Wait until the printer stops making noise) Open paper tray and load paper into the paper. If there are paper fragments that linger inside the printer, you can expect further jams to happen. ghughey22. Does your HP printhead cartridge stuck or blocked and no longer moving to the left (stuck to the right)? So I took the printer apart and figured out what is stopping the carriage from moving. Although I was a little leery in manually moving the cartridge. Modify your browser's settings to allow Javascript to execute. Dahlia Nathan, Pelumi Daniel Fortunately it was close enough to the left (but the whole print carriage was still to the right) that I could get my finger over it to push it down, Bingo! I was able to stick a small flat head screwdriver in the access and slowly push the cartridges to the left. Installing Generic Ink Cartridge on HP Printer. If the product prints when plugged directly into a wall outlet, the power strip or surge suppressor might not be allowing enough voltage to reach the product. lol. Pushing the paper excessively into the printer, on the other hand, is the most common cause of a paper jam. Go to Contact HP Customer Support to schedule a product repair or replacement. If it still doesnt work, kindly reach out to your printers customer care for further assistance. @sallypepper321 where and how did you use the kitchen knife? Load plain white paper in the input tray. Rotate the printer onto its side to gain access to its underside. harrisonferdinand Sylviane Bartkowiak. But with that I think I have to go find a video tutorial. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Move the Carriage to the left side if its stuck on the right, and vice versa. When looking at the printer and opening to expose printer head you can take off some screws from the top to take off the right side panel(literally the right side of it) and inside youll see a big white gear. It sounds like the cartridge is binding the carriage. I tried that as well but I put it at the top of the ink and press down and that didn't work. It will allow itself to be manually pulled to the right but not enough to even pull the 2nd cartridge out. Please let us know what happens. Coen de Milander. to see if the printer prints flawlessly. Learn how to fix a carriage jam in your HP OfficeJet and clear the error: Carriage Jam: The print carriage cannot move. Maybe one or more of the small plastic lugs it is held in by are broken, in which case is it possible to get a replacement for this part? Please make sure that the Paper Trays plastic tab is fixed securely on the retainer slot. Your email address will not be published. I have a Pixma 5420 and the cartridges are stuck to the right. Windows 11 Support Center, Finding your Serial Number Tried many other 'solutions' re. $164.99. If the page displays in the wrong region or language, click the. Carefully take out any sheet of paper thats stuck inside using both your hands. Then, after a few minutes, plug it again, turn it on and see if it will work. Repeat these steps for the other cartridge. Thanks, Oct 17, 2021 by Unplug it and try to leave it in an off state for a few minutes. New. Greensboro, NC 27410, BCH Paper Feed Gear (PFG) for HP OfficeJet Pro 6900 Series - Fix HP Officejet Pro 6958, 6968, 6970, 6975, 6978 "The print carriage cannot move", Troubleshooting Common Epson Scanner Errors: A Guide to Fixing Your Printer, How to Fix Epson WF-2850 Printer Scanner Error 100077 and Other Scanner Errors, Troubleshooting Epson EcoTank Printers: How to Fix Errors and Reduce Noise, B6P40 -80004 Timing Encoder Scale Strip for HP OfficeJet and OfficeJet Pro, Repair Kit -Fix Paper Tray Leg for B6T06-40038 HP OfficeJet Pro 6800 6900 Series 6960, 6962 ,6968, 6970, 6975, 6978, BCH Paper Feed Gear (PFG) for HP 90xx Series - Fix HP OfficeJet Pro 9012 9015 9025 "The print carriage cannot move", BCH Paper Feed Gear (PFG) for HP 8000 Series - Fix HP OfficeJet Pro 8012 8025 "The print carriage cannot move", Pair of S2 Torx Security Screwdriver Bits for HP Printers - 1/4" T10 & T6, [Improved Version 2] Top-Load White Ink Damper for DTG/DTF Fits most models: L1300 L1800 L300 L350 L355 L550 L801 L800 L850, Support Arm HP B6P40 Printhead OfficeJet Pro 8022 8025 8028 8035, SOP24 E09A88GA (E09A88) Printer Driver Chip for Epson EcoTank SuperTank WorkForce Integrated Circuit IC, Modification Kit for Making Spongeless Cartridge with HP Integrated Cartridges 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 74, 75, 901(AS-RFC-HPSQ803-LEFT), Protective Storage Clip for 4CM Canon Integrated Cartridges PG-243 CL-244 PG-245 CL-246 PG-210 CL-211, Transistor Pair C6082 (2SC6082) and A2222 (2SA2222) for Epson EcoTank & WorkForce. @ronalyndumalag. My warranty has expired. A case number and phone number will now populate for you. Good fortunes on your journey to closure. Officejet Pro 8010 Thank you. going to take Tylenol or maybe a margarita!! @onalena. I am a senior and now I have to lug this back to the store! Remove any loose paper or obstructions found. Let the device warm-up. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Whether it's powered on or powered off, the carriage cannot be moved manually, not even with significant force. Try and check if the Carriage can move fully through its path by softly pushing it from side to side. If the Cancel button on the control panel is lit, press it and wait until the printer is silent. All the attention light is blanking when I plug it. Printer Guide, Discount Printer Ink and Toner Cartridges. from the printer. Make sure the Paper Tray is warped by putting a ruler or something straight beside the edge of the rear. slot. Jan 22, 2020 by Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Remove the rear access door. No need to program, mount and use If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". I really dont want to go buy a new all in one. Unplug the power cord from the power source. The white dial is simply a gear the turns the shaft which moves the carriage. Shame on HP such 3rd hand product. However, no matter how many times I restart the printer, attempt to clear any "obstructions" (of which there are none), re-insert the ink cartridges, and change power outlets, the error message remains the same. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. All the lights are blinking, Fauzan Top Load One-Way Flow Damper for DTG or DTF Printing. Unless a left-handed person made my printer, there is no white wheel to the left because the two cartridges in the carriage are to the far left. Jul 29, 2018 by Mines a 9250 and can't move it either, really stuck in there, any other ideas plzzzz?? If I try to print or test run something I will hear the cartridge carriage moving left and right without collecting any paper and if I open the cartridge carriage are it won't come to the middle. Allow the printer to cool down for at least 15 seconds. Rhiza Maunes, martin clarke Once you find that the Paper Tray isnt warped, proceed to the next step. I followed all your suggestions to no avail. Fill the web-form. Some of the symptoms that can tell if you have an ink cartridge stall on your HP printer include: Once this happens, the printer may produce a grinding noise as it tries to move the carriage. Good fortunes on your journey to closure. I love the Canon for photos, but it always cuts off the bottom of every regular document I print. Watch this video then.Part Two:If you have a broken PFG gear at 0:36 (the gear I circled out), check this out: https://bchtechnologies.com/search.php?search_query=pfg\u0026section=productReplace PFG in HP OfficeJet Pro 90xx (9018): https://youtu.be/wY1QD4VEtLgHewlett Packard troubleshootingHP Officejet Pro HP paper jam Touching these parts can result in clogs, ink failure, and bad electrical Please turn on your Canon printer and open its Ink Cartridge Access Door. I turned the wheel until my finger was sore. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. Why is my green and yellow on my flush even though I put the ink cartridge are in and they are fill G4511 and it does not want to click in canon, Aug 31, 2021 by No return/refund The carriage might try to move into the access area. If your printer has a rechargeable battery, remove it. Monday to Friday, 8am to 5pm EST, 2303 S.E. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. The print carriage cannot move. Our core purpose guides the research direction of 1) preventing land waste and 2) bringing customers better products with lower costs. Which, of course, I tried. Whether it's powered on or powered off, the carriage. @martinclarke. Some features of the tool may not be available at this time. the ink cartridges came with the new printer. canon pixma mx922, heidi.ondrasik Disconnect the power cord from the wall outlet. If so, allow it to move to that position. If the problem persists, move on to the next solution. Turn the printer back to its original position. Perform the following tasks in the order given. Worked perfectly on my Pixma Pro-100 that had been sitting in storage for 2 years! The HP 842c was introduced in 2000. Connect with HP:Visit HP WEBSITE: http://www.hp.comLike HP on FACEBOOK: https://www.facebook.com/HPFollow HP on TWITTER: https://twitter.com/HPFollow HP on INSTAGRAM: https://www.instagram.com/hpFollow HP on LINKEDIN: https://www.linkedin.com/company/hp This video was produced by HP.Fixing a Carriage Jam on HP OfficeJet Pro 6900 Printers | HP OfficeJet | HPhttps://youtu.be/Ai5cI56uGKU Plug in the unit and turn it on. Please try to perform a power reset by turning the printer off. Set the pace for success with rapid print, scan, and copy speeds. Cartridge carrier will not move to the left. Learn more It is stuck on the far right side of the printer. Wait until the Carriage stops and become silent before you proceed. I also tried this several times and it didn't work. Free shipping. Windows 11 Support Center. However, they also work on other models that have LED control panels. Please wait while we gather your contact options. I found I couldn't move it manually, but with a little coaxing from a kitchen knife AFTER UNPLUGGING IT, it was easy. I have tried this and the cartridge carriage will not move physically. See the steps on how to print a self-test report at the top of this document. Plug the product directly into a wall outlet to make sure the power source is functioning correctly. Learn more Disconnect the USB or Ethernet cable from the back of the product. https://bchtechnologies.com/printer-repair-service Yes! And if the issue still persists, this could be a hardware issue. {{#if (eq ../this.length 3)}}. . But because the actuator arm is jamming, this stops the carriage from moving entirely. How does HP install software and gather data? Open. The product might go through a warm-up period of up to two minutes. The opinions expressed above are the personal opinions of the authors, not of HP. Be sure to hold the Scanner Lid safely in place with your hands while rotating the device. Hello Jacki! Epson printers are known for their reliability and efficiency, but like all technology, they are pro HP INSTANT INK, HP+ PLANS: INK AND TONER. Thats why its crucial to install the printer cartridges carefully in the right way. Ronalyn Dumalag If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism. Refer back to the steps in this table after attempting each solution. Try opening and closing the tray a few times until the tab gets into the slot if needed. hi my cannon pixma cartridge keeps sliding to the left and won't return comes with code b203 tried reseting it with every suggestion but keeps coming up with different codes any suggestions would be appreciated cheers les, Apr 1, 2022 by HP OfficeJet Pro 9010, HP OfficeJet Pro 9012e, HP OfficeJet Pro 9014e, HP OfficeJet Pro 9012, HP OfficeJet Pro 9014, HP OfficeJet Pro 9015, HP OfficeJet Pro 9010e . Inspect from top to bottom for paper shreds that might be holding back the Carriage. Elaine Solomon, my hp 3700 series is new. I dontknow what else to try, if ic nat make it work im going to have to buy another printer. Does your print carriage stuck on the right of the printer (service station)? A4 Printer Paper 100gsm Colour Copier Print 500 Sheets 1 Ream Inkjet Laser . Do not touch the copper-colored contacts or ink nozzles. We use cookies to ensure that we give you the best experience on our website. Reconnect the Power cord back into the electrical outlet and then turn on the printer. Print, Copy, Scan, Fax. Turn off the printer, and then disconnect the power cord. See if the paper feeds smoothly. It appeared my ink cartidge carriage was stuck. Now the ink cartridge is stuck on the right and wont move. This can damage the printer. Margo Dawson, can not move cartridge manually just stuck, Sep 29, 2019 by By using this site, you accept the . If the two-sided printing accessory (duplexer) is not installed on the back of the product, skip to the next section to. Please try again shortly. "The print carriage cannot move" SKU: . Any suggestions? Open the cartridge access door, clear any paper jam or obstruction, and select OK.". Dynamic security enabled printer See all Specs. Please help!! connections. If you have tried all the stepsmentioned in this HP document to fix the issue:- Click here. Should charge HP for such selling poor items. If theres a gap over 1 mm wide between the ruler and tray, the tray is warped. The carriage of your HP printer is an assembly that supports its ink cartridges. Follow these steps to clear any jammed paper. This is used for the cartridge alignment process. this is happening to mine right now. Open the carriage access door, clear any paper jam or obstruction and select OK .\" This video shows how to fix a carriage jam in HP Officejet Pro 6000 series printers. To thank me for my efforts to help you,please mark my post as an, First Time Here? Evelyn Schneider, Where did you put the kitchen knife to nudge the cartridge? @billyboby, Why is my green and yellow on printer flash even though I put the ink cartridge are in they are fill G4511 and it does not want to click in my printer canon. Plug the machine back in and turn it on. Yes No Score 18 eszlee Rep: 49 1 Posted: Aug 20, 2021 Options Cannot move cartridge, brand new you can just imagine such garbage. Bought brand new heavy HP Office 9015e from Bestbuy and soon as I opened it and tried to set up it is not working! So sorry, that HP got so undependable. Sony PlayStation 3 PS3 PS VR PS4 CECH-ZCM1U Move Motion Controller (#374534760059) k***e . {{#each this}}
Reconnect the power cord to the back of the product. The error message shows \"Carriage Jam. Follow these steps to turn the product on, and then off again, to reset the print mechanism. During a print job, the ink cartridge carriage stalls in the printer, and a Carriage Jam or E3 error displays on the printer control panel. How to fix a printer that prints blank pages? Do not force the carriage to move if it is locked or stuck. I just bought this printer about 2 years ago. The alignment was also taken care of. When you install new printer cartridges they move to the right and then back to print mode when you close the lid.